I successfully completed the migration from Home to Small Business. CrashPlan will resume your backup where it left off, now on Small Business version 6. Select "Replace Existing", select your existing computer, select "Skip File Transfer" (as this is a re-install, not a completely new computer), and complete. Once that is done, you can log back in and go through the "Replace Device" process to connect to your existing backup: These steps outline both uninstalling via Windows Uninstaller and manually removing folders:
The best option is to completely clear all traces of CrashPlan from the computer, install CrashPlan for Small Business version 6, and then connect to your existing backup.įirstly, completely uninstall and re-install. Just in case someone else found themselves in the same situation, here are the steps to follow:
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